Frequently Asked Question

Clear the Microsoft Teams cache

1. Right-click on your Taskbar and choose Task Manager.
2. Right-click on Microsoft Teams and select End Task.
3. Click on the Start tab, then select Open the File Explorer.
4. Copy and paste the location address in the search bar.
5. Press Enter.
6. Use the Ctrl + A command to select all files, right-click and choose Delete.
7. Repeat previous steps for each of all folder locations shown below:

%appdata%Microsoftteamstmp
%appdata%Microsoftteamsdatabases
%appdata%MicrosoftteamsGPUCache
%appdata%MicrosoftteamsIndexedDB
%appdata%MicrosoftteamsLocal Storage
8. Launch Microsoft Teams and create or join a meeting.
9. Share your screen with your chosen audience.