Frequently Asked Question

2. Change network adapter mode

If your network card support 5 GHz, then check your network adapter, you may disable 5 GHz in the network adapter by accident. The solution is easy, change your network adapter mode would fix the issue.

1. Press the Windows logo key and R key at the same time.
2. In the Run box, type devmgmt.msc and click OK.
   
3. Go to Network adapters and right-click on the network adapter. Click Properties.
   
4. Click Advanced > Wireless Mode > Auto > OK.
   Note: Wireless Mode only available for network cards that support 5 GHz. If you can’t find it, it means your network card doesn’t support 5 GHz.
   
5. In the Advanced tab, move to Preferred Band, set 5G first, then click OK.
   
6. Then you should be able to see 5 GHz.